SOP Authoring

Mention ‘SOP’ and most employees and employers roll their eyes. Imposed on employees by management or imposed on employers by regulators. Viewed with hostility as the ultimate example of bureaucratic red-tape associated with modern business practices.

Approached correctly however, SOPs provide the route to improved efficiency, quality and consistency in any business activity.

A good SOP however, needs to be many things : concise, articulate, accurate yet flexible. It has to be written in a way that makes it readable and something that will be followed consistently by all users.

Striking this unique balance isn’t as simple as just listing the process step-by-step and few companies are fortunate enough to have the necessary experience in-house to write good SOPs.

SOPs are often either written by management too remote or operators too close to the process, resulting in a document that is not fit for purpose. One of the major problems faced at audit is poor compliance with SOPs, in many cases caused by poorly written SOPs that do not accurately reflect the way things are actually done by the staff actually performing the task.

At Fox we have the necessary blend of skills required to help your company produce accessible SOPs that operators are far more likely to follow, thus avoiding lots of finger-crossing anytime an auditor is on site.

We provide a range of SOP related services, including authoring, mentoring or training.